Repair Assistance - Helping Hand Session - 30 min

EMP Laser’s Repair Assistance Service provides customers with direct access to our experienced support team trusted throughout the laser industry.

This service enables the creation of a dedicated support ticket and allows our technicians to guide customers step-by-step through approved machine repairs using replacement parts.

Our goal is to help customers complete repairs safely, efficiently, and with confidence while minimizing downtime and restoring machine performance as quickly as possible.

Please note: all replacement parts, warranty approvals, and warranty-related fulfillment must be coordinated directly through the manufacturer at Aeon Laser USA, Inc.